The Hilltop Companies senior management and professional team members have extensive training experience in course creation, industry subject matter content development, and instructing (either training participants or “training the trainer”). Internal and external courses have been designed and delivered. We have helped instruct numerous industry and auditing courses. Some examples of our training qualifications include:
- Training bank examiners on the audit risks of mortgage lending and servicing businesses (for FFIEC)
- Instructing secondary market sessions for the MBA’s School of Mortgage Banking
- Instructing accounting sessions for the MBA’s School of Mortgage Banking
- Instructing accounting, audit and consulting sessions for KPMG and BearingPoint on a regular basis from 1987 to 2005
- Conducting client seminars on credit risk
- Conducting client strategy sessions
- Instructing Financial Analysis course at Georgetown University
- Instructing Corporate Finance course at Georgetown University
- Creating and instructing many other courses for clients
Our team can assist your organization with course creation, documentation, delivery and/or subject matter support. We have a strong understanding of different delivery mechanisms including web based training.
We can also create and deliver very detailed and customized courses which reflect the way our clients do business. We can integrate your processes, technology and other related training into course materials which provides the participants with a “guide” for their employees to use.
Our operations-oriented courses, that we can deliver as either “off the shelf” content or customized to your organization’s needs, include:
- Loan officer training – the loan officer’s role, job expectations, regulatory knowledge requirements, etc.
- Loan Processor boot camp – what the processing efforts are and expectations for performance
- Loan Underwriter boot camp - what the processing efforts are and expectations for performance
- Loan Closer boot camp - what the processing efforts are and expectations for performance
- Workflow analysis and process re-engineering – how to analyze, define and document business processes and interfaces
- Operations Training Wheels – how to create job aides to support new operations employees and/or improve performance
From our training efforts, we can also assist your company with creating “leave behind” materials, policy documents, process documentation, workflow aids, and other tools that can directly enhance the business processes and compliance for your employees.
Contact us to learn more about our training programs.
