Hilltop has been engaged in the loan servicing arena to help recover servicing fees (regular or incentive fees), compensatory fees, and advances/expenses that were missed in the modification effort, claim process or investor reimbursement requests. Unfortunately, significant volume of activity especially in the servicing advances area and errors in the coding of disbursements can complicate the ability of servicers to recover all that they should!
The recovery process requires a very detailed approach to reviewing what happened and when, what expenses were coded as and the effectiveness of overall controls to ensure that the mortgage servicer recovers what they can.
Hilltop has created a practice team to help mortgage servicers with the accounting and tracking processes to improve recovery and enhance claims and advance documentation. Call us if you would like to discuss how we can help identify fee and expense recovery amounts.
