Operational risk is the risk that arises from a number of operational situations:
- operational errors (underwriting errors, documentation errors, rep and warranty errors, compliance errors, control failures all caused by operations personnel not executing properly,
- process failures,
- backlogs that cost money/profits,
- system or process delays,
- any other business process failure/slowness.
Our Operations professionals have “been there, done that” and have addressed/resolved these and many other operational risks. Our highly-experienced Operations team knows where to look for the issues/risks, how to mitigate the risk, how to solve the longer-term issues and establish the risk policies, procedures and mitigation activities that are needed.