Why Our Clients Engage Hilltop
- Our experienced senior management team are thought leaders and credible business advisors with a strong understanding of our clients’ business and a vision of how events/activities will change the future of our clients’ business.
- We are problem solvers and change facilitators. We engage with our clients to work through new and/or change solutions.
- Our team is engaged without clients and the industry. We are at conferences, meet regularly with regulators in Washington, D.C., meet with investors, analyze customer trends, etc. – all to keep ahead of our clients and assessing what works and what does not.
- Our recommendations are actionable and have definable, quantifiable impact on operating and/or financial metrics.
- Proven tools built to help our clients and our Hilltop consulting teams achieve their engagement goals. Examples include our integrated compliance review tool – the Compliance Assessment System (CAS) and our operating and financial metric measurement tool (PerforMetrics©).
- Collaboration is our culture! Our engagement teams are not limited by the knowledge within the team. Every week our management team meets to discuss client engagement challenges, solutions and recommendations that can be made and how we ensure that our client gets the benefit of every Hilltop senior management member. We know this collaboration provides the client with better answers and business advice.
- A value-added business partner is what we strive to achieve. 87% of our business is with returning clients and/or direct referrals from former clients (hopefully this is an indicator that we have achieved our goal to be our clients’ value added business partner.
- Hilltop rivals most larger firms when measuring the depth and breadth of our client business knowledge.